Withdrawals from events and programs can be completed by phone or in person at the Cranbrook History Centre.
*These refund policies do not apply to third-party events held in our venue. See rental contracts for details.
Program refund details are as follows:
Full Refund: withdrawal more than 14 days prior to the program or event’s start date.
Refund minus $15.00 administration fee: withdrawal 7-14 days prior to the program or event’s start date.
No Refund: withdrawal less than 7 days prior to the program or event’s start date. Pro-rated refunds may be granted for medical reasons.
We had to Cancel…
Sometimes programs or events get cancelled due to low registration. Please register early to avoid disappointment. In the event we have to cancel a program, a full refund will be granted.
Some of our popular events and programs fill up quickly. Register early to avoid disappointment. Ask to be added to our waitlist as we sometimes add more dates.
Thanks for your understanding.