The Cranbrook History Centre is a key visitor attraction in the East Kootenay and we pride ourselves on giving our 7,000+ annual visitors a rewarding, enjoyable, and entertaining experience. We are a non-profit, driven by a small, dynamic, and passionate team. We have unique historic collections and are enthusiastic about telling Cranbrook’s story to the world.
We are hiring:
This multidimensional position is an integral part of the Cranbrook History Centre team responsible for the successful daily operations of all aspects of the visitor experience both in person and online. Working at the information desk, the Visitor Experience Coordinator will provide a quality, memorable guest experience and build connections with the community. An important part of the role will involve building and developing the Centre’s online presence through strategic online programming, social media content development, and website optimization. The role also provides an opportunity for those with an interest in history and/or education to deliver high-quality interpretation of the museum’s unique historic collections as a supplemental tour guide. As a part of the front of house team, the employee oversees a seamless guest experience, welcomes, and assists guests and is expected to be knowledgeable and gracious to a diverse audience base (both in person and in all online correspondence).
The safety of our staff and guests is our top priority. Under the directives outlined by WorkSafeBC, the BC Health Authorities and other governing bodies, protocols and policies have been put in place in both staff and public areas and activities to keep staff, volunteers, and guests safe. For further details please feel free to contact our us or view further information on some of our operational protocols here.
Thanks for your interest in the Cranbrook History Centre, one of the Kootenay’s premier historical sites!